Shipping & Returns

Any Stout Gear Ltd. product may be returned within 30 days of date of purchase for a refund if purchased directly from an Stout Gear salesperson or through our e-commerce site if accompanied by a copy of the original invoice, is unused, and is in new condition.

Products returned for refund will have the option for a full refund or credit towards a future purchase. There will be no refund nor credit for shipping and handling charges. Freight will be charged on any subsequent purchase using the credit balance.

If your product was purchased elsewhere, it should be returned to that dealer, unless there is a warranty or manufacturing issue. Stout Gear Ltd. will not process refunds for retail customers for items purchased elsewhere. 

Any Stout Gear Ltd. product may be exchanged within 90 days of date from purchase if received by Stout Gear Ltd. unused and in new condition. A shipping and handling fee will be charged.